Recently we made a PCS move to Aviano, Italy. We were told to use United to Rome. Then United said we could ONLY use an ipata pet shipper to book. After contacting several ipata members we insisted that there had to be a better way! We found Action Pet Express... You helped us using Lufthansa to Venice... NO ipata member suggested this route. You saved us thousands of dollars and MUCH stress.. Thankyou for NOT being a member of IPATA!! They did you such a BIG favor, and the pet shipping public as well, when they removed you from their god awful membership. And for you telling the TRUTH about 3rd party pet shippers..
Jack and Susan Maguire Col USAF 14 July 2015
DEAR ACTION PET EXPRESS
I wish there were some way to covey our appreciation to you and your fine organization!!
I will do ALL I can do to get my fellow military families to get to your website.
In March we had to get our two large dogs to Germany. ALL of the local pet shippers in the San Francisco Bay area showed NO mercy and their quotes were out of this world! Thankfully we came across your site. We ended up shipping to you and you further shipped on Lufthansa to Munich. We understand that you can not book on Lufthansa at SFO, ONLY at Dulles. This way also gave our dogs a nice travel break. All in all, this saved us over $2000 over the lowest quote at SFO... I might add that the three pet shippers who finally returned our calls should be stripped of their permits to be in business.. So late and rude! And such lack of knowledge!! The fourth firm in Oakland just never bothered to get back to me.
Thank you, AGAIN
Glen Parsons, Major U.S. Army, Germany
24 May 2015
We are with the Department of State and were posted to South Africa. At the time we were living in Phoenix. We have two dogs and one cat to relocate. This all happened in March. Had NO idea how to go about it. Stumbled upon ipata. (using small letters as they do NOT even deserve that!) Contacted pet shippers in Tucson, Phoenix and elswhere.. With the quotes we got we seriously thought we might have to give up at least our large dog. Then we saw your ad in the Foreign Service Journal. Needless to say you were a LIFE saver. We shipped pets to you using United and you shipped from Dulles directly to ZA. Total cost was $3000 less than the lowest cost quote we had and nearly $7000 less than from Pet Relocation in Texas. Your expose of Happy Tails was also most useful. Thank you SO much
No Nme Please
Now in South Africa
April 17, 2015
DEAR PET OWNERS (Especially Military About to PCS)
I recently made a PCS move fr FT Bragg, NC to Germany..Had two dogs to go...I contacted the following Pet Shippers: Charlotte Pet Services; PCS Pets; Pet Wagon all in North Carolina; Aeropaws in South Carolina; and Action Pet Express near Washington DC (this is the one we used). The first four ALL were so very expensive!! AEROPAWS wanted $350 just to make flight arrangements... PCS Pets said they offered the 'deepest military discount'. Their prices were so high to begin with the discount meant Nothing... Action Pet Express was by far the least expensive. They included us on the email booking request to Lufthansa so we knew exactly what we were paying the airline. NO hidden charges.. They drove to Ft Bragg for our pets for a fraction of the costs of the other shippers. No need to take my word for it... contact ALL of the above and find out for yourself!!
1st Lt US Army
04 March 2015